Guest's FAQ

Guest's Frequently Asked Questions

What is the Royal Caribbean International Honeymoon Registry?

We give wedding couples a way to register their entire honeymoon cruise online. It works just like a wedding registry - the wedding couple wants to have parts of their honeymoon experience as wedding gifts. Instead of buying them a crock-pot you can choose to purchase them the "Wine from the Wine Cellar Collection" or instead of a toaster oven, you can give them a "Couple's Massage". The wedding couple has listed their 'Honeymoon Wishes' and costs of each experience for their friends and family to purchase as a wedding gift.
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Why should we give something from the Royal Caribbean International Honeymoon Registry?

The wedding couple has decided to use this registry so they can pre-plan what they will be able to do on their honeymoon. They have chosen to use the Royal Caribbean International Honeymoon Registry so that they know ahead of time how much they can spend on their trip and book the things they would like to do. It is important to them to be able to book their shore and land excursions or enjoy a romantic dining experience at one of the many specialty restaurants onboard before they leave.
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Will I be able to send the wedding couple a gift message card?

Yes, after your purchase you will be able to customize a gift message card that can be sent to the wedding couple electronically. You can also print out your gift message card to take to the wedding.
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How much is needed for the whole gift? Is it for one or two people?

The amount needed for the whole gift, whether it is for one or two people, is the amount that they are requesting multiplied by the price of each gift.

Please Note: All dollar amounts displayed on this site are in US Dollars. If you are viewing this site from outside of the United States, please keep currency exchange rates in mind when purchasing a gift.

Example: "Upgrading Our Room" lists 10 gifts "Requested" in the amount of $50.00 each. This means the whole upgrade will cost $500.00. However, the wedding couple does not expect anyone to buy them a gift for $500.00 and feels more comfortable breaking it down into $50.00 increments. The couple wants to upgrade anyway and feels that any part of the upgrade given to them would be a wonderful gift since this allows them to plan ahead.
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Why not just give them money at the wedding?

Many of the specialty dining experiences and shore excursions should be pre-booked prior to the cruise as they may sell out prior to the sailing. Receiving envelopes of checks the day before they leave for their honeymoon will not allow them to pre-plan anything for their trip. They may not even have time to deposit the checks before they leave. Our services allow the wedding couple to pre-book the activities they will be able to do on their honeymoon and they will have an accurate accounting of all gifts received. This service allows you to give something that the couple really wants and will cherish forever - you will be remembered for taking the time to pick a personalized experience!
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Do I have to be technically savvy or computer friendly to use this wedding registry?

We will guide you through each step - it's easy! Just give us a call at our toll free number 1-877-699-5884. Don't worry, you can mail or fax in your order too.
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What is the service & handling fee for?

This service & handling fee allows us to run a secure website, process their gifts to their hotel/cruise ship, provide a toll free for live customer service, keep a complete accounting for the couple, host their wedding website, process gift certificates, process credit cards securely, be bonded and insured for $3M, be PCI compliant and most importantly, this keeps it free to register for the wedding couple - after all this is their day! Our service & handling fee eliminates other typical wedding registry costs, such as shipping and gift-wrap charges. In addition, announcement and gift message cards are free, and can be downloaded at any time. We ensure that the couple has the freedom to choose how they will use their gifts on their honeymoon and they are dealing with a professional and secure honeymoon registry company.
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How do I find a couple's wedding registry list?

From the home page of the website, enter one of their first and last names in the search field and click the "Search" button. Enter as much information as you know, and our system will present you with the closest matches. If you need assistance, please feel free to email us or call our customer service center.
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Gifts purchased on the Royal Caribbean Honeymoon Registry?

Gift funds for the purchased item(s) will be automatically transferred to the couple's ship as an Onboard Credit. This will show as a credit to their stateroom account for use during their cruise and may be used for purchasing most items that can be charged to their stateroom. Please note the actual amount of the onboard credit may not be visible the first day of the cruise. It may take a few days to show on their stateroom account.

A Royal Caribbean booking number, ship and sailing date are required before any gift fund transfers are made to their onboard account. The couple will receive an email each time a gift item is purchased. Please note this gift item purchase does not constitute that the item has been automatically ordered. All gift items from the registry will be an Onboard Credit that is to be used to reserve and pay for onboard activities, dining reservations, spa reservations and shore excursions. Reservations and payments are required to be completed onboard.

All gift funds must be used while onboard, are non-refundable and non transferable. Gift items can be purchased up to seven (7) days prior to the sailing date. Unused gift funds can be used to settle other onboard charges from the cruise, even if that item was not registered for.
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Is the Royal Caribbean International Honeymoon Registry site secure?

We are secured by GoDaddy.com to ensure you feel confident when using your Visa, MasterCard, Discover, or American Express. We also have a Turbo SSL certificate that tests our security daily. We are a member of the Better Business Bureau with an A+ rating.
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Do you store my personal or credit card information?

No, we do not have access to your credit card information after your purchase on the Royal Caribbean International Honeymoon Registry. Our own staff cannot see your credit card information. We do not store or sell your personal information, either. Please see our "Privacy Policy" for more details.
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Can I call or fax my order in?

If you would like to call in your order, you can use our toll free number at 877-699-5884, Monday - Friday; 7:00 AM to 5:00 PM Pacific Time. If you would like to fax your order in, please provide the information necessary and fax to 858-433-0500.
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How do I get my receipt?

After your purchase on the Royal Caribbean International Honeymoon Registry is completed, you will be emailed a receipt. This receipt will also have a link to your gift message card for you to access and print when needed.
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Does the wedding couple have a way to see what I have purchased in case they lose my card?

Yes, part of our service to the couple is to provide them with their own account. They can log in at anytime and view the details for all the wedding gifts they have received from the Royal Caribbean International Honeymoon Registry.
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How can I contact you if there is a problem?

We provide all support and software for the Royal Caribbean International Honeymoon Registry. You can email us at info@eregistrygifts.com or call our toll free number 1-877-699-5884.
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